Shipping policy

Production, Shipping & Pickup Policy

How long does production take?
Standard production time begins after the final proof has been approved and payment has been confirmed. Production times vary depending on the product and order quantity. Estimated turnaround times will be provided when you place your order.

Where can I pick up my order?
Local pickup is available in Garden Grove, California.

• Monday–Friday: After 6:30 PM
• Saturday: By appointment only

Please wait for confirmation that your order is ready before arriving for pickup.

Do you ship orders?
Yes, shipping is available for eligible products. Shipping rates and delivery times vary depending on the order and destination.

Once an order has been handed over to the carrier, carrier-related delays, lost packages, or delivery delays are outside our control. Customers are responsible for providing a complete and accurate shipping address.

Important: Life-size cutouts are pickup only and cannot be shipped.