Terms of service

Liability & Order Terms

• Customer-Provided Materials: Customers are responsible for providing all required assets, including photos, text, logos, artwork, and other information, before production begins. We are not responsible for delays caused by missing, incomplete, or inaccurate information or materials.
• Rush Orders: Rush orders are subject to the same requirements. Delays caused by missing information, late approvals, or customer-requested changes do not qualify for a refund.
• Approved Orders: Once an order or design has been approved, any requested changes may result in additional fees and extended production timelines.
• Customer Approval: Customers are responsible for carefully reviewing and approving all order details, including spelling, names, dates, sizes, colors, quantities, and artwork, before production begins.
• Agreement to Terms: By placing an order with Jayeb Creative, the customer acknowledges and agrees to these Terms of Service.